Everyone bought into AI. Few are seeing the return.
Now that changes. When AI runs in silos, value gets stuck. ServiceNow breaks down the walls—connecting any workflow, any AI, and any data source—to put AI to work for people.
@Bundesliga_DE now resolves 89% of fan inquiries at first contact.
By bringing seven digital fan channels altogether on ServiceNow CRM, teams have a single view of fan interactions and can deliver faster, more consistent support at scale.
Learn how they're transforming the fan
Got a story, lesson, or breakthrough worth sharing? There's only one way to tell it.
The Knowledge 2027 Call for Speakers is officially open.
Submit your Expression of Interest by October 30 for the chance to speak at Knowledge in Las Vegas or other ServiceNow events worldwide