All Systems Operational

About This Site

System Status for Mux (https://mux.com).

Uptime over the past 90 days. View historical uptime.
Mux Dashboard Operational
Mux Docs Operational
Mux Video - VOD Operational
Mux Video - Live Operational
Mux Robots Operational
Mux Data - Data Collection Operational
Mux Data - Engagement Counts API Operational
Mux Player - Embeds Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 10, 2026

Elevated API Latency
Resolved - This incident has been resolved.
Oct 10, 00:05 UTC
Monitoring - The issue has been identified and it was related to our cloud provider hosting our API. API latency has returned to normal levels, and we’re continuing to monitor stability. We apologize for the disruption.
Oct 9, 23:21 UTC
Update - We are continuing to investigate this issue.
Oct 9, 23:04 UTC
Investigating - From 22:10 to 22:50 UTC we experience elevated latency for video routes, we are currently investigating the root cause.
Oct 9, 23:04 UTC

Oct 9, 2026

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

Mux Video Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Oct 6, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 05:00 UTC
Scheduled - We will be performing maintenance on one of our underlying databases that supports Mux Video from 05:00 UTC on Tuesday, October 6th until about 08:00 UTC on Tuesday, October 6th.

During this time, webhook events may experience delays in delivery to configured endpoints. All ingest and streaming services are expected to remain functional and we do not expect any disruption to any other Mux Video services.
Oct 2, 16:26 UTC

Oct 5, 2026

Elevated errors on Direct Uploads
Resolved - This incident has been resolved.
Oct 5, 22:47 UTC
Update - We are continuing to monitor for any further issues.
Oct 5, 20:32 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 5, 20:31 UTC
Investigating - We are investigating elevated error rates affecting Direct Uploads, thumbnails, gifs, subtitles, storyboards. Some customers may have experienced failures when creating or uploading to direct upload URLs
Oct 5, 19:44 UTC

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

Mux Video Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Oct 1, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 05:00 UTC
Scheduled - We will be performing maintenance on one of our underlying databases that supports Mux Video from 05:00 UTC on Thursday, October 1st until about 7:00 UTC on Thursday, October 1st.

During this dime, webhook events may experience delays in delivery to configured endpoints. All ingest and streaming services are expected to remain functional and we do not expect any disruption to any other Mux Video services.
Sep 28, 15:31 UTC

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage